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Welcome to Charles City's Online Payment System

For the convenience of its residents the City of Charles City offers online bill payment for services. This enables residents to pay their monthly bill online with a major credit card.

From this website you will be able to:

  • Pay your utility bill
  • Review your account information
  • Review your previous bill and payment history
  • Review your household utility consumption history

 

NEW USER
If this is your first time visiting, you will need to have your utility bill available while you create a new user account. A hard copy of your utility bill will allow you to provide your account ID number and your property location exactly as the city has it listed for billing purposes.

ALREADY HAVE AN ONLINE ACCOUNT?
If you are a returning user, you will only need your email address and password to log in.

For assistance contact:
City of Charles City
(641) 257-6300
Hours: 8am to 5pm, Monday - Friday